Sales operations, procurement, inventory management, demand & supply planning, and transportation & logistics.
| ID | Requirement | Description | Priority |
|---|---|---|---|
| SCM-001 | Sales Order Entry | Support creation of sales orders with: customer, product(s), quantity (kg or units), price, currency, delivery date, delivery address, Incoterms, transport mode, and special instructions. | Mandatory |
| SCM-002 | EDI Order Intake | Support automated inbound EDI order processing (EDIFACT ORDERS or PEPPOL) from major retail and foodservice customers. Map EDI messages to internal sales orders. | High |
| SCM-003 | Variable-Weight Order Handling | Handle orders for variable-weight products (e.g., "order 500 kg of 3–4 kg HOG salmon") where exact quantity and individual item weights are confirmed at dispatch. | Mandatory |
| SCM-004 | Contract Management | Manage sales contracts: fixed-price and index-linked contracts with defined volumes, delivery schedules, pricing formulas, contract periods, and auto-renewal terms. | Mandatory |
| SCM-005 | Spot vs. Contract Allocation | Differentiate and track spot-market sales vs. contract sales. Support allocation of available production to contracts first, then spot. | High |
| SCM-006 | Price Management | Maintain price lists by customer/customer group, product, and market. Support: fixed prices, formula-based pricing (e.g., Fish Pool index ± premium/discount), volume-based pricing tiers, and promotional pricing. | Mandatory |
| SCM-007 | Salmon Index Integration | Interface with salmon price indices (Fish Pool, Nasdaq Salmon Index) for automated spot price reference and contract price calculation. | High |
| SCM-008 | Available-to-Promise (ATP) | Provide available-to-promise functionality based on: current finished goods inventory + planned production (from harvest plan and processing schedule) – committed orders. | Mandatory |
| SCM-009 | Order Allocation & Prioritization | When supply is constrained, support allocation of available product to orders based on configurable priority rules: contract obligations, customer priority tier, margin, and market strategy. | High |
| SCM-010 | Order Amendment & Cancellation | Support order amendments (quantity, date, product changes) and cancellation with audit trail and automatic adjustment of downstream plans (dispatch, invoicing). | Mandatory |
| SCM-011 | Order Status Tracking | Provide real-time order status visibility: confirmed → in production → packed → dispatched → delivered. Accessible to sales team and optionally to customers. | High |
| SCM-012 | Customer Self-Service Portal | Web-based customer portal for: order placement, order tracking, invoice viewing, certificate downloads (health certificates, CoA), and claims submission. | Desirable |
| ID | Requirement | Description | Priority |
|---|---|---|---|
| SCM-013 | Procurement Workflow | Support full procurement workflow: purchase requisition → approval → purchase order → goods receipt → invoice matching → payment. | Mandatory |
| SCM-014 | Approval Matrix | Configurable purchase approval matrix based on: value threshold, category, cost center, and requestor role. Support multi-level approvals and mobile approvals. | Mandatory |
| SCM-015 | Framework Agreements | Manage long-term framework/blanket purchase agreements with: agreed prices/terms, call-off orders against the agreement, and tracking of utilized vs. remaining volume/value. | Mandatory |
| SCM-016 | Vendor Evaluation | Support systematic vendor evaluation and scoring: delivery performance (on-time, in-full), quality performance, price competitiveness, sustainability criteria, and financial stability indicators. | High |
| SCM-017 | Vendor Qualification | Maintain vendor qualification records: approved vendor list, certification status (food safety, environmental), audit results, and requalification schedule. | High |
| SCM-018 | Purchase Order Tracking | Track PO status throughout lifecycle: created → sent → acknowledged → partially received → fully received → invoiced → closed. | Mandatory |
| SCM-019 | Goods Receipt | Record goods receipt against PO: actual quantity received, quality inspection result (pass/fail/conditional), date, receiver, warehouse/location, and batch/lot number. | Mandatory |
| SCM-020 | Return to Vendor | Support return-to-vendor process: create return order, debit note generation, goods shipment back to vendor, and AP adjustment. | High |
| SCM-021 | RFQ Process | Support Request for Quotation (RFQ) process: send RFQ to multiple vendors, receive and compare quotes, select winning bid, and convert to PO. | Desirable |
| SCM-022 | Spend Analytics | Provide procurement spend analytics: spend by category, vendor, location, period. Identify consolidation opportunities and price trends. | High |
| SCM-023 | Sustainability in Procurement | Track sustainability criteria in procurement: vendor ESG scores, environmental certifications, carbon footprint of purchased goods (especially feed), and compliance with NordHav's sustainable sourcing policy. | High |
| ID | Requirement | Description | Priority |
|---|---|---|---|
| SCM-024 | Multi-Location Inventory | Track inventory across all locations: Austevoll processing/VAP, Austevoll cold store, smolt facilities (3), and feed barges (~22 active). | Mandatory |
| SCM-025 | Inventory by Batch/Lot | Track inventory at the batch/lot level for full traceability. Support: receipt, transfer, consumption, production use, and dispatch with batch number. | Mandatory |
| SCM-026 | Catch-Weight Inventory | Handle catch-weight inventory where both nominal units (cases, pallets) and actual weight (kg) are tracked independently. Support dual UoM (unit of measure). | Mandatory |
| SCM-027 | Shelf-Life & FEFO | Track product shelf life (best-before date) and enforce FEFO (First Expired, First Out) for finished goods picking and dispatch. Alert on approaching expiry. | Mandatory |
| SCM-028 | Warehouse Location Management | Support location-based warehouse management for cold storage: zone, aisle, rack, level. Assign and track products by physical location. | High |
| SCM-029 | Barcode/Scan Operations | Support barcode scanning (handheld scanners) for: goods receipt, put-away, picking, stock counts, and dispatch verification. | High |
| SCM-030 | Stock Counting | Support cycle counting (ongoing, by location/category) and periodic full stocktake. Record count results, investigate variances, and post adjustments. | Mandatory |
| SCM-031 | Packaging Material Inventory | Track packaging material inventory: EPS boxes, cartons, labels, MAP film, vacuum bags, liners, pallets. Support minimum stock alerts and reorder. | Mandatory |
| SCM-032 | Spare Parts Inventory | Manage spare parts inventory for maintenance: part master, location, min/max levels, reorder point, and usage tracking linked to maintenance work orders. | High |
| SCM-033 | Feed Barge Inventory | Track feed inventory per feed barge at each sea site: feed type, quantity (tonnes), silo allocation, delivery history, and consumption rate. Interface with barge silo sensors where available. | High |
| SCM-034 | Consumables Tracking | Track consumables inventory at smolt facilities and sea sites: chemicals, treatment supplies, PPE, cleaning materials, and similar operational consumables. | Desirable |
| SCM-035 | Inventory Valuation | Value inventory using FIFO (or weighted average) methodology consistent with accounting policy. Report inventory values for financial reporting. | Mandatory |
| SCM-036 | Write-Down & Disposal | Support inventory write-down (for quality issues, expiry, damage) and disposal recording with appropriate financial postings. | Mandatory |
| ID | Requirement | Description | Priority |
|---|---|---|---|
| SCM-037 | Transport Planning | Plan outbound transport based on: confirmed sales orders, dispatch schedule, carrier availability, route optimization, and delivery windows. | Mandatory |
| SCM-038 | Carrier Management | Manage transport carriers with: contract terms, rate cards (per route, per kg, per pallet), performance tracking (on-time delivery %, damage rate), and carrier qualification. | High |
| SCM-039 | Multi-Modal Transport | Support multi-modal transport planning: truck, air freight, sea freight (container), and combined modes. Track shipments across transport legs. | High |
| SCM-040 | Freight Cost Calculation | Calculate freight costs per shipment based on carrier rate cards: per kg, per pallet, per truck load, per container. Support cost allocation to customer orders/invoices. | High |
| SCM-041 | Shipment Consolidation | Consolidate multiple customer orders into efficient shipments (truck loads, container loads, air freight pallets) to optimize transport costs. | High |
| SCM-042 | Transport Documentation | Generate or support generation of transport documents: CMR, Bill of Lading, Airway Bill copies, packing lists, and customs export declarations. | Mandatory |
| SCM-043 | Export Customs Integration | Interface with Norwegian customs systems (TVINN/Toll.no) for export declaration filing, or provide data in the required format for customs brokers. | High |
| SCM-044 | Health Certificate Management | Track and manage export health certificates: application to Mattilsynet, certificate numbers, associated shipments, and document archiving. | Mandatory |
| SCM-045 | Shipment Tracking | Track shipment status: dispatched → in transit → at customs → delivered. Provide tracking information to sales team and customers. | High |
| SCM-046 | Freight Invoice Verification | Support verification of carrier invoices against expected freight costs (based on rate cards and shipment details). Flag discrepancies. | High |
| SCM-047 | Incoterms Management | Support all major Incoterms (EXW, FCA, CPT, CIF, DAP, DDP, FOB, CFR) and correctly allocate costs and risks per Incoterm in financial reporting. | Mandatory |
| ID | Requirement | Description | Priority |
|---|---|---|---|
| SCM-048 | Demand Forecasting | Support demand forecasting based on: historical sales, contract commitments, seasonal patterns, market intelligence, and manual adjustments by the sales team. | High |
| SCM-049 | Supply-Demand Balancing | Provide a supply-demand balancing view: available supply (from harvest plan / processing schedule) vs. committed demand (orders + forecast). Identify surplus/deficit by product and week. | Mandatory |
| SCM-050 | Production Scheduling Integration | Link sales orders and demand forecast to processing plant production scheduling. Production plan drives raw material requirements (harvest plan). | Mandatory |
| SCM-051 | S&OP Process Support | Support a structured Sales & Operations Planning (S&OP) process: aggregate demand/supply plan, consensus meeting, scenario modeling, and executive decision tracking. | High |
| SCM-052 | Packaging Material Planning | Generate packaging material requirements based on production plan and product mix. Drive procurement of packaging materials with appropriate lead times. | High |